Creator help

Support

Basic help is available whether you are signed out, using a Free workspace, or reviewing a paid workspace. Do not include passwords, provider tokens, or payment-card details.

Start with the right detail

  • Account or workspace: share the email on the account and the workspace name, if you have one.
  • Connection or data: name Twitch, YouTube, or Kick and describe the connection state or message you saw.
  • Billing: share the account email and an existing order reference. Do not send card details.

Active Premium workspaces also have an in-app priority request queue at Help & support. It is not a live-chat channel, and this public route does not promise a response time.

Send a support request

We use your name and email only to route this inquiry and send the platform confirmation.

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