Plans & billing
Billing & Refunds
This page explains the billing behavior currently visible in StreamPulse. Secure checkout presents the selected order terms before payment.
Monthly plans
The active catalog and secure checkout show the selected monthly price and order terms before payment. StreamPulse does not publish a price-lock, launch deadline, trial, or unlisted price-adjustment promise on this page.
Checkout and activation
Checkout requires sign-in, an eligible workspace selection, and confirmation of the selected platform coverage. Access changes only after StreamPulse receives and verifies the fulfillment record for that workspace; returning from checkout alone does not grant access.
Manage an active workspace
Signed-in workspace members can review the recorded plan and access status in Settings → Billing. A recorded canceled subscription can retain access through its recorded paid-period end date. Where a renewal or cancellation control is available for an order, it is provided by the secure checkout or account billing experience.
Refund requests
StreamPulse does not publish a separate refund window or eligibility rule here. Applicable order terms are presented in the secure billing flow. For a charge or entitlement question, use Support and include the account email and any order reference you already have; do not send payment-card details.
Need account, billing, or connection help? Visit Support for the public help route, or sign in to review your workspace.